SHIPPING AND RETURNS
Shipping Information
- Please allow 3–7 business days for order processing.
- International shipping starts at $16 USD through our trusted courier partners.
- Orders over $200 USD qualify for free international shipping (most countries).
- If your country is not available at checkout, please contact us for assistance.
Customs & Import Fees
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
- If an order is refused due to customs charges, it will be considered abandoned and may be disposed of by the shipping carrier. In such cases, no refund will be issued.
Tracking & Delivery
- Once your order is dispatched, you will receive a tracking number via email.
- Please ensure that your shipping address is correct. We are not responsible for lost or stolen packages.
- Shipping delays due to factors beyond our control (e.g., weather, carrier issues) are not our responsibility.
Returns & Exchanges
We do not offer refunds for returns at this time. However, if your item has a manufacturing defect or does not match the description, you are covered by the manufacturer’s warranty.
We work closely with most brands we sell to ensure warranty claims are handled promptly and professionally. We will assist you in communicating with the manufacturer to resolve any issues.
Returning a Product
- To initiate a return, please email us for the correct return address (varies by product).
- You are responsible for return shipping costs, which are non-refundable.
- If a refund is approved, the return shipping cost will be deducted from the refund amount.
If you have any questions, feel free to reach out!