Refund policy

Return & Refund Policy – XZX Components

• Returns & Exchanges
  We do not offer refunds for returns unless the product is defective or incorrect.
  Items that arrive with a manufacturer defect or do not match the description may be eligible for warranty support.
  We work directly with the brands we carry to ensure warranty claims are resolved quickly and fairly. We'll assist you in communicating with the manufacturer.

• Returning a Product
  To initiate a return, please email us first. The return address may vary depending on the product.
  Return shipping costs are your responsibility and are non-refundable.
  If a refund is approved, the return shipping cost will be deducted from your refund amount.

• Refunds
  Refunds (if approved) will be processed back to your original payment method. Please allow up to 10 business days for funds to appear.

• Non-Returnable Items

  • Used or damaged items not due to manufacturer defect

  • Items returned without prior authorisation

  • Orders abandoned due to unpaid customs duties

Last updated: 01/02/2025